In the context of professional people photography here are a few things that surprise and puzzle us. How often the images are released from the studio before the sale is finalised. How the album planning/sales process can take months, sometimes years. How there's often no attempt to up-sell after the event. How the album is treated as a cost, not a marketing tool. How album planning is treated as an obligation not an opportunity. How studios go with the crowd, instead of standing out from it. None of those maximise your opportunities, and there are probably less of those to go round right now. To View More >>

I got a few pats on the back for my "check your files" post. Chris Meiklejohn, our lab manager, liked it so much that she wanted a sequel. In fact she wrote one! The funny thing was my team mates had already got me one started on a follow-up, and the things on Chris' list were pretty much the same as ours. So, drum roll… (If you like this, I wrote it. Otherwise, it's Chris!) 8 ways to better print files Would you love to have your albums arrive on your doorstep faster, hassle-free, and beautifully printed? You put a lot of work into them, so they might as well be perfect. We definitely want To View More >>

And no, this is not a scam. For those not in the know, I'm based at the Queenberry lab. They put up with me here as long as I sit quietly in the corner. It's a bit crowded as Philip Laing is sitting in the same corner. Anyway, I'm not allowed to speak so I get to listen to what's going on regarding some of the issues that our printers face. Now correct me if I'm wrong, but the terms and conditions of most album companies are a bit like the signs you used to see in china shops around New Zealand – "if you break it, you buy it". In other words, if you send us a crappy file, don't blame us if we To View More >>

A thoughtful approach to designing and selling albums from Pennsylvania-based Angelique, of our support team. - Ed. There seem to be two primary approaches to album sales, three if you include not bothering (let's not go there). The first approach, popular recently, is Pre-Design. Design the be-all, end-all of albums before your clients even see their images and you'll make a fortune! How could they possibly say no to a 60 side gorgeous 10x18 Duo masterpiece once they see it? Well…because what you included in their contact was a 10x10 flush mount album with 20 sides. That hardly seems fair. To View More >>

One of the most useful features of Workspace is album proofing. You can proof books and albums you've designed in Photojunction, and also Queensberry books and albums you've designed in Workspace. In the FREE account you can proof Queensberry books and albums, but to proof a non-Queensberry album, you need a Workspace "Basic" subscription, which will cost you $10 per month. The main advantage to Workspace proofing over Albumexposure is that your albums will be proofed on a site that highlights YOUR brand, not Queensberry or AlbumExposure! You can also integrate your Workspace site with your existing To View More >>